{"id":28700,"date":"2026-06-29T20:41:29","date_gmt":"2026-06-30T00:41:29","guid":{"rendered":"https:\/\/staging-wp251308.wpdns.ca\/solutions-2\/administration-and-payment\/"},"modified":"2026-08-04T14:45:07","modified_gmt":"2026-08-04T18:45:07","slug":"administration-and-payment","status":"publish","type":"page","link":"https:\/\/staging-wp251308.wpdns.ca\/en\/solutions\/administration-and-payment\/","title":{"rendered":"Administration and payment services"},"content":{"rendered":"\t\t
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Services to simplify administration, payments and follow-ups.<\/h1>\n\t\t\t\t\t

Administering employee benefits requires rigour, follow-up and good coordination between several stakeholders. Segic helps simplify operational execution, payments, reimbursements, claims processing, single invoicing and the administration of accounts such as health or wellness accounts, when these solutions are part of the program.<\/p>\n\t\t

\n \t\t\t\n\t\tSee how it works\n\t<\/a>\t\t\n<\/div>\n\n<\/div>\n
\n \t\t\t\"simplifier\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\t\t\n<\/div>\n
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THE OPERATIONAL CHALLENGE<\/p>\n\t\t\t\t\t

Operations get heavy when too many elements must be coordinated manually.<\/h2>\n\t\t\t\t\t

The more a program involves insurers, providers and distinct accounts \u2014 such as health or wellness accounts \u2014 the more enrollments, changes, payments, claims and invoices multiply. Without structured support, every step falls on HR and finance teams, with the risk of delaying a reimbursement or losing track of a request.<\/p>\n\t\t\n<\/div>\n

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Multiple follow-ups<\/h3>\n\t\t\t\t\t

Enrollments, status changes, claims and validations arrive from several channels at once, often with more than one insurer or provider involved, and every stakeholder expects a quick follow-up.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Payments and reimbursements<\/h3>\n\t\t\t\t\t

Every payment and reimbursement touches an employee\u2019s or member\u2019s money: the slightest error or delay must be detected, corrected and documented, especially for health or wellness accounts.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\"Document\t\t
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Claims<\/h3>\n\t\t\t\t\t

A poorly tracked claim means a late reimbursement, a lost supporting document or an untraceable decision \u2014 which directly affects employees\u2019 and members\u2019 trust in the program.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Invoicing<\/h3>\n\t\t\t\t\t

Several insurers, several providers, several billing cycles: without consolidation, every discrepancy requires manual reconciliation before you even know whether the amount is right.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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TPA AND TPP<\/p>\n\t\t\t\t\t

More structured administrative and financial execution.<\/h2>\n\t\t\t\t\t

Depending on your organization\u2019s needs, Segic can support administration, claims processing and payment activities related to employee benefits. The goal: reduce follow-ups, clarify responsibilities and simplify execution, especially for programs involving reimbursements or accounts such as health and wellness accounts.<\/p>\n\t\t\n<\/div>\n

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Third-party
administration<\/h3>\n\t\t\t\t\t

Support for the day-to-day administration of programs: enrollments, status changes, file updates and follow-ups with HR teams, even when several insurers or providers are involved in the same program.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\"Sigle\t\t
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Third-party
payment<\/h3>\n\t\t\t\t\t

Support for processing claims, payments, reimbursements and financial flows related to eligible programs, including health or wellness accounts when these solutions are activated.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

\n \t\t\t\"Groupe\t\t
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Operational coordination<\/h3>\n\t\t\t\t\t

When an employer works with several insurers, brokers and providers at once, Segic clarifies who does what and maintains a single line of follow-up between all parties, rather than multiplying contacts.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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Single invoice<\/h3>\n\t\t\t\t\t

One consolidated invoice, no matter how many insurers or providers are involved, to simplify reading, reduce manual reconciliation and keep a clear view of costs.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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SERVICES<\/p>\n\t\t\t\t\t

Modular services to match your reality.<\/h2>\n\t\t\t\t\t

Segic does not necessarily replace all your stakeholders. The approach is to structure responsibilities, support the operations that create the most friction and use the systems needed to process claims, payments and reimbursements for eligible programs.<\/p>\n\t\t

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\u2713<\/h2>\n\t\t\n<\/div>\n\t\t\t

Administration<\/strong>: managing enrollments and status changes, tracking active files, routine administrative validations and direct support for HR teams, day to day and during renewal periods.<\/p>\n\t\t\n<\/div>\n

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\u2713<\/h2>\n\t\t\n<\/div>\n\t\t\t

Payments and reimbursements<\/strong>: processing, coordination, tracking and support for financial operations, including reimbursements related to health or wellness accounts when these solutions are part of the program.<\/p>\n\t\t\n<\/div>\n

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\u2713<\/h2>\n\t\t\n<\/div>\n\t\t\t

Claims<\/strong>: receiving, processing, tracking and paying eligible claims through a structured system, for a clearer user experience and better traceability for the organization.<\/p>\n\t\t\n<\/div>\n

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\u2713<\/h2>\n\t\t\n<\/div>\n\t\t\t

Provider coordination<\/strong>: A clear organization of roles and responsibilities between insurers, providers and other stakeholders, with structured follow-up of exchanges to avoid information loss between parties.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

\n \t\t\t\"Deux\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\t\t\n<\/div>\n
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Let\u2019s see where your operations could be simplified.<\/h3>\n\t\t\t\t\t

Let\u2019s talk about your follow-ups, your programs and your operational pain points: single invoicing, coordination between several insurers or providers, continuity when changing insurers. We can identify the administration and payment services most relevant to your organization.<\/p>\n\t\t\n<\/div>\n\t\t\t\n\t\t\n\t<\/a>\t\t\n<\/div>\n\n<\/div>\n\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

L\u2019infrastructure ind\u00e9pendante qui orchestre vos avantages sociaux.  Les avantages sociaux jouent un r\u00f4le de plus en plus important dans l\u2019exp\u00e9rience employ\u00e9, mais leur gestion se complexifie \u00e0 mesure que les fournisseurs et les syst\u00e8mes se multiplient. Segic r\u00e9unit technologie, services et \u00e9cosyst\u00e8me de partenaires dans une seule exp\u00e9rience pour que vous gardiez le contr\u00f4le, peu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":28697,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28700","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/pages\/28700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/comments?post=28700"}],"version-history":[{"count":9,"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/pages\/28700\/revisions"}],"predecessor-version":[{"id":30066,"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/pages\/28700\/revisions\/30066"}],"up":[{"embeddable":true,"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/pages\/28697"}],"wp:attachment":[{"href":"https:\/\/staging-wp251308.wpdns.ca\/en\/wp-json\/wp\/v2\/media?parent=28700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}